About me
A few words about me, my key ideasIn brief
- Professor of strategy at HEC Montréal (business school) from 1982 to 2014
- Teaching cooperative management in the graduate program at St-Mary’s university, Halifax, NS from 2004 to 2020
- Research on cooperative management for over 40 years
- Three ideas central to my approach to cooperative management
- Cooperative equilibrium
- New cooperative paradigm
- Malaise, identity crisis
- Latest publication… Cooperative management, theory and practice – From specificity to competitive advantage, Emergence of a new cooperative paradigm, JFD Editions, 2022, 515 p.
A little more about me
My interest in cooperatives dates back to the late 1970s, when I was recruited for a position as a research assistant at the newly-created cooperative management center at HEC Montréal. I then went on to complete a doctorate (in Economics) and a thesis on the comparative efficiency of electricity cooperatives in the United States with private and public enterprises.
As for my teaching, it was (almost) essentially corporate strategy at HEC until my retirement in 2014. My teaching on cooperative management was part of the graduate program offered at St-Mary’s University from 2004 to 2020. Also with St-Mary’s, I offered an executive seminar across North America.
My experience with cooperatives also touches on both governance and consulting. Having sat on several boards of directors, I have more than 25 years’ experience as a director. In terms of consulting, I have carried out several mandates with cooperatives, both as a consultant and through action-research projects.
Three key ideas
It was in the 90s that the three key ideas at the heart of my approach to cooperative management gradually took hold. Here’s a brief look back at this key period for me, since these three ideas have dominated my academic career for over 30 years now…
It was in the early 90s that I began developing the cooperative equilibrium model, as I was undertaking research into cooperative education. To do so, I chose to write up several case studies of cooperatives in different sectors on their cooperative education practices. On the basis of these cases, the key components of this cooperative equilibrium gradually emerged.
Included in this model are the distinct rules of cooperative organization, the one-member-one-vote democracy, the link of use, the sharing of surpluses in proportion to the member’s activities with the cooperative, and the collective reserve. These rules form the basis of the cooperative distinction when compared with private enterprise.
Also included is the duality of association and enterprise, central to the definition of what a cooperative is: an association of people who own an enterprise. This cooperative duality can be broken down into three levels of cohesion: between members, between the association of members and (their) enterprise, and between this enterprise and the market in which it operates (strategic fit). This is what I call horizontal alignment.
Cooperative equilibrium is also based on the alignment of values and purpose (the ideological core), the cooperative business model, and performance indicators seen in the context of a balanced scorecard.
Finally, as the cooperative evolves in a competitive environment, it is essential to take the latter into account. Two key aspects need to be taken into account. First, the cooperative environment, since cooperatives are (very often) stakeholders in a network of 1st and 2nd level cooperatives (federation). Second, the competitive environment in which the cooperative operates.
All these parameters have been integrated into my cooperative equilibrium model. While each of these components is essential, linking them together allows the cooperative to maintain its own identity, while at the same time strengthening its competitive position.
The idea of an NCP came to me in the spring of ’96…when I was about to give a conference (in France). While browsing in the airport bookshop, I came across a book on loyalty management (Frederik Reichheld). The author, a consultant for a major American firm, described his conception of such a management approach, while presenting several examples of organizations offering mastery of customer loyalty management. Many of these examples were cooperative/mutual organizations. It was at this point that the idea of questioning the relevance of the cooperative mode of organization, in a context of market transformation, took hold.
Over the past 30 years, the strategies chosen to build this NCP have evolved. While the idea of loyalty asserted itself from the outset and to this day, the strategies of value congruence, psychological ownership, and co-creation of value, gradually imposed themselves as I undertook the writing of my book on cooperative management (published in 2018).
At the heart of this quest for NCP are three key questions. First, what are the emerging strategies for staying competitive in the face of market transformation? Second, what links can be established between the foundations of these strategies and the foundations of the cooperative mode of organization? Third, what competitive advantages do cooperatives hold that enable them to formulate/implement these strategies? The answers to these three questions help to recognize the relevance of the cooperative identity, strengthen its implementation, and consolidate the cooperative’s competitive position.
This 3rd idea came to me at the end of the 90s, when I was invited to give a course on cooperative management to the managers of a major Canadian cooperative. These experienced managers were expressing what they perceived as a growing difficulty in differentiating themselves from their competitors in private enterprise from a management point of view.
A similar observation emerged from research conducted under the aegis of CIRIEC International in the late 90s. Having been asked to coordinate this work, it brought together 19 researchers from 9 countries… and 11 case studies were written, on different sectors (banking, agri-food, social, labor).
It was to seek to understand and explain this major trend that I developed this 3rd model, based on the definition of what a cooperative is…an association of people who own a business. The key idea, very simply, is to identify the major trends that have impacted both the associative dynamic and the business dynamic over several decades.
Developing a cooperative management approach
While these 3 key ideas were initially conceived in the 90s, their development continues to this day. Throughout my research career, the focus has oscillated from one to the other, at different times. It was mainly in the 2010s, particularly from 2014 onwards (my retirement), that the effort to integrate these 3 models was made.
The project to write a book on cooperative management (published in 2018) was essentially aimed at bringing together and integrating these ideas in a single work. In the early 2020s, I felt it necessary to revisit this book with the aim of re-publishing it. The result was a complete rewrite of the theoretical part, leading to the publication of a 2nd book in 2022.
The effort to develop and integrate these three models into a coherent whole on cooperative management continued with the project to publish videos on YouTube. This idea came about because I wanted to reach a wider audience with whom I could share my vision of cooperative management.
Although this project was supposed to be completed in a few months (2), it took a full year. As with the re-edition of my book, it was an opportunity to deepen my understanding of management…and to integrate key ideas into a (more) coherent whole.
Selective publications
Click on the title to download the PDF
- Côté, D., Introduction in Cooperative management, theory and practice – From specificity to competitive advantage, emergence of a new paradigm. JFD 2022, pp. 9-23.
- Côté, D., Cooperative organization in the 21e century: a new cooperative paradigm in the face of identity crisis, in “International Journal of Projectics, #2 – 2009/2, pp. 61-84
- Côté, D., Loyalty and performance: an empirical analysis of a cooperative banking network, in “Annales de l’économie publique, sociale et associative, Vol. 80, No. 2, 2009, pp. 315-344.
- Côté, D., Managing cooperative equilibrium: a theoretical framework, Économie et Solidarités, volume 38, number 1, 2007
- Côté, D., Foundations of a new cooperative paradigm (NCP): what incentives for key players? in RECMA issue 305, July 2007, pp. 72-91
- Côté, D., Loyalty and cooperative identity – Implementing a new cooperative paradigm, in Revue Internationale de l’Économie Sociale, RECMA, # 295, February 2005, pp. 50-69.
- Côté, D., Cooperative cohesion and democratic functioning: the key to managing a large cooperative, in Revue du CIRIEC – Economy and solidarity, Vol. 34, no. 2, 2004
- Côté, D., Cooperative holding companies: Identity crisis – typology and case analyses, Conclusion in Les holdings coopératifs: évolution ou transformation définitive (edited by D. Côté), De Boeck Université, 2001, 413 p.
- Côté, D., How to implement customer orientation? the case of a caisse desjardins, Gestion – volume 33 / number 4 – Winter 2009
- Côté, D., Co-operatives and the New Millennium: The Emergence of a New Paradigm, in la RECMA, April 2000, # 275-276.
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